Recently, British AirwaysAnnouncePurchase 15,000 iPhone XRs and distribute them to flight attendants to provide "personalized services" to customers. According to reports, these iPhone XRs will be pre-installed with a series of applications to help flight attendants provide timely service for passengers during the journey, and check customer information, such as passengers'eating habits on previous flights, transfer information, etc.
"When a customer realizes that he has forgotten to book his meal in advance, I can take out his mobile phone (iPhone XR) and quickly book his return meal on the official website. All this can be done in a few minutes during the flight. It's great to be able to solve problems for customers right away, and the flight guides I might refer to are also pre-installed on mobile phones, which has really changed our service dramatically. The first crew members who received the iPhone XR and tried it out on the trip introduced it.
It's worth noting that this is not the first time British Airways has brought Apple devices to flight, as they have done before.IntroduceThe iPad is designed to improve the efficiency and service quality of the crew.