Unlike the traditional philanthropic model, the software giant is adopting a social business model to help non-profit organizations solve various social challenges. As a key component of the United Nations Sustainable Development Goals (SDG), Microsoft hopes to create $12 trillion in market opportunities and 30 million jobs by 2030 through a wealth of sustainable development projects. In addition, the profits generated by the business model continue to be invested in improving technological solutions to better assist displaced persons and refugees.
Microsoft blogged about two successful examples of using social business model models. First, artificial intelligence (AI) and machine learning (ML) were deployed last year in the form of an AI for Humanitarian Action project. Now two non-profit organizations, Asylum Seeker Advocacy Project (ASAP) and Kids in Defense of Defense (KIND), are joining the project.
The goal of these two organizations is to provide legal aid to these asylum-seekers in the United States, and they are deploying Microsoft speech-to-text artificial intelligence and Azure-based databases, which not only help them track court dates, but also help them arrange lawsuits according to time.
In addition, Microsoft is using technology channels to provide digital skills for some refugees. At present, Microsoft has cooperated with the International Rescue Committee (IRC) to provide digital skills related courses for refugees, especially women and girls. In addition, Microsoft has established close cooperation with the Norwegian Refugee Council and the Office of the United Nations High Commissioner for Refugees.
Microsoft has also jointly developed the Learning Passport, a digital platform with UNICEF and Cambridge University, to provide new learning opportunities for displaced young people. Last year, Microsoft worked with the ID2020 Alliance to help develop a secure digital identity system specifically for refugee assistance.