Employers believe that this helps them increase productivity. And employees think that they are worried about this privacy violation.
Earlier this year, Amazon acquired an ultrasonic bracelet patent that uses ultrasonic pulses to detect the location of warehouse workers and monitor their interaction with the cargo box. This system keeps track of when and where workers put items in or out of the box.
A spokesperson for Amazon said the company has no plans to introduce the technology. But if deployed in the future, it may liberate the hands of workers, and they still need to hold scanners to check and execute orders.
Wal-Mart applied for a patent last year that allowed Wal-Mart to listen to employees and customers. The system tracks employee “performance metrics” and listens to rustling from the bag at the checkout or a beep from the scanner to ensure that employees perform their work efficiently and correctly, and can identify items placed in the bag Quantity and number of bags. In addition, the sensor captures the voice of the guest as they line up and determines if the employee welcomes the guest.
Wal-Mart spokesman Corey Lundberg (Kory Lundberg) said the company has no plans to implement the system. But logistics company UPS has used sensors on its delivery trucks to track usage to ensure drivers wear seat belts.
In addition, some companies have begun to analyze digital data such as emails and calendar information in order to extract more productivity from employees. E.g,MicrosoftWorkplace Analytics allows employers to monitor a lot of data, such as the time spent on emails, meeting time, or time after work. Several companies, including Freddie Mac and CB Richard Ellis (CBRE), have tested the system.
There is also a Boston-based startup, Humanyze, which produces wearable badges with RFID sensors, accelerometers, microphones and Bluetooth. These devices are only slightly thicker than the standard corporate ID badge, but can collect audio data such as voice tones and volume; while accelerometers can determine whether employees are sitting or standing, Bluetooth and infrared sensors can track where employees are and where they are Whether face-to-face interaction is taking place.
In addition, the company collects data to monitor who communicates during the meeting and whether to communicate via email or chat. All data is aggregated and analyzed to calculate how often the IT department talks to management or when employees attend meetings each week.
In this regard, corporate employers believe that this helps to increase the productivity of employees. But employees don't think so, they are worried about this privacy violation.
According to a recent survey by Accenture, 62% of executives said that their companies are using new technology to collect data from relevant people, but less than one-third said they are confident to be responsible. The way to use this data.
At the same time, employees are worried about this. More than half of the respondents (64%) said that recent data privacy scandals have caused them to worry that their data may also be at risk.
In this regard, Lee Tien, a senior attorney at the Electronic Frontier Foundation (EFF), a non-profit international legal organization, said companies should explain what they are doing because there is nothing more than "employees realize they are being monitored but don't know." It is even more hurtful to be monitored and how the relevant data is being used. ”