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Microsoft confirms that the Windows 10 cumulative update KB4493509 will cause the system to crash when booting

via:cnBeta.COM     time:2019/4/13 20:31:33     readed:149

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Microsoft China Official Store - Windows

The company said the failure only affects machines running ArcaBit anti-virus software.MicrosoftI am already working on fixing this issue.

Earlier this week, people discovered thatWindows7 and Windows 8.1's April 2019 monthly summary and related security updates raise issues on computers with certain anti-virus software, forcing these devices to get stuck at startup. Microsoft confirmed the problem and said it mainly occurred on systems using Sophos anti-virus software, but user reports showed that other security products were also affected, including Avast and Avira.

The company added that a repair solution has been developed, but there are currently no updates available that can be pushed to production equipment.

At present, Microsoft officials have not confirmed that other anti-virus software will encounter similar problems, such as those mentioned in Windows 7 and 8.1, the problem remains to be seen.

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