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Microsoft announces details of the Windows Update service disruption in January

via:cnBeta.COM     time:2019/3/10 15:02:49     readed:356

"Operator's DNSserverSoftware updates have caused problems with the DNS record distribution process, which affect the connection to the Windows Update service,"MicrosoftI explained at that time.

In the March 8 update, the company also released a knowledge base.KB4493784, explained the information about how to solve the Windows Update problem.

"If you still can't connect to the Windows Update service due to this issue, please contact your local ISP or network administrator and refer them to this knowledge base, which will help them solve your DNS problems," Microsoft explained.

In short, Microsoft has compiled guidance on how to determine whether the network is affected by DNS corruption errors, provides system administrators with a way to refresh DNS records to recover Windows Update, and publishes the affected Windows Update service host names, as follows: :









Although the problem with Windows Update itself has been resolved, some reports published by users on Reddit and other technical forums indicate that their devices are still not updated properly.

This is why Microsoft has released a new guide to this bug. It is difficult to estimate how many users may still have problems, but as the new Patch Tuesday is coming, everyone must start and run the Windows Update service as soon as possible.

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