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From the photos taken on social networks, the problem is that the seals are still open. Because of similar problems in the supply of different operators, people have pointed their finger at Samsung.
Fortunately, there is no case of content loss due to the opening of the box. In one case, mobile phones, instructions, etc. were removed from the package and scattered into the package, but everything was fine.
Some disgruntled consumers called operators to seek a replacement, and the latter readily agreed.