On June 12, according to foreign media reports, in April this year, Facebook CEO Mark Zuckerberg answered a lot of questions when he testified in the US Congress. However, during the 10-hour cross-examination process, he said on several occasions that his team would later respond in writing to the “legitimate” question. On Monday (November 11), local time, Congress announced Facebook’s written response to these questions.
Facebook CEO Mark · Mark Zuckerberg
Facebook stated that the company has received more than 2,000 questions in total, including questions before the hearing. These issues include requiring Facebook to explain the so-called "shadow file" and the company's position on requiring users to be notified of data breaches.
The question of leaking data comes from Minnesota Democrat Sen. Amy Klobuchar, who asked whether Facebook supports the company’s new bill that informs users within 72 hours of a data breach.
Facebook's response to this is that it "is generally open to such requests." However, the company also stated that the situation in the United States is complicated because unlike the EU, the United States does not have central agencies reporting data breaches.
Facebook wrote: “This complexity makes it difficult for people to respond appropriately and quickly to protect themselves in the event of a data breach. We believe that this is an important issue, and it is also a mature and worthy pondering regulatory area. ”
When Zuckerberg testified in the United States Senate and the House of Representatives, it coincided with the abuse of the data scandal involving Cambridge Analytica by the social networking site. The digital consulting firm is associated with Trump’s presidential campaign and has been accused of improper access to personal information of up to 87 million Facebook users. This incident raised questions about whether Facebook can be trusted to protect the security of its 2 billion users' personal information.
In addition, Facebook failed to take adequate measures to prevent the publication of false information and split content on the platform, tried to intervene in the election, and provoked dissatisfaction among voters.
Collect data from third-party websites
Facebook has also been questioned about how it collects user and non-user data, which is related to the "Shadow Files" question put forward by Democratic senator Mark & Middot; Mark Udall.
In April of this year, Facebook published a blog post about how to collect user data on third-party websites. The company stated that it collects non-user information from sites that embed Facebook's "Like" or "Comments" button. However, Facebook has no way to identify network users who do not have Facebook accounts and does not create their personal information.
The company responded to Uddal's question: "We did not create personal information for non-Facebook users, nor did we create a log of browsers and applications for non-Facebook users in order to show them our targeted advertising, or to seek Personalize what they see. However, we may take this opportunity to display an ordinary advertisement that is not related to the user's attributes, or to encourage non-users to sign up for a Facebook account. ”
For those who have a Facebook account, "like", "share", and "comment" content from third-party websites can enable Facebook to collect a large amount of information about users' browsing habits.
First, it can understand the third-party websites that users have visited. Then, as Facebook clarified in replying to Juddle's question, each website can provide the company with free information about the user's activities on their website, such as whether you have completed the purchase.
Facebook also uses a technology called pixel to collect information for advertisers who click on Facebook ads. Facebook said that they are not the only company that does this. The company said: "This is a standard feature of the Internet, and most websites and applications share the same information with different third parties when people visit them." "For example, Google is also a company with similar data collection behavior.
Facebook's collection ability is very powerful. In a written reply, the company stated that in the week ending April 16th, the "liked" button appeared on 8.4 million websites, and the "shared" button appeared on 931,000 websites, covering 2.75. 100 million webpages, and there are 2.2 million Facebook pixels installed on the website.
The social network also stated that it serves advertisements to users based on data from third-party data providers. These data provide people with “online and offline behavior and shopping” information, which helps to explain why you deleted your personal information, and Facebook can quickly lock you down.
Last week, Apple announced that it will provide new privacy features in the Safari browser, shielding the kind of data collection capabilities that Facebook described on Monday.
Remove content from Facebook
In response to Facebook’s policy of removing content that violates company regulations, Republican Senator Ted Cruz from Texas raised dozens of written questions with Facebook.
Cruz asked if the company had specific policies and could publish its organization based on content blocking, listing dozens of organizations from different political parties. He also asked several examples of Facebook posts that were deleted or not deleted, and asked Facebook for the reasons in each case.
In the written response, Facebook did not provide specific details of each instance cited by Cruz, saying that it had committed a "wrong" in deleting some of the content.
When it comes to content removed from its platform, Facebook has repeatedly emphasized its overall policy. The company said: "If there is anything that goes cross-border and becomes hate speech, it has no place on Facebook. Once we realize this, we will remove it from our platform." ”