Microsoft Outlook.com has been in trouble for the past week, but the company said it has found a solution that is currently being deployed. Since last Thursday, Outlook.com users have experienced a strange vulnerability, making it difficult to access through a smart phone or mobile phone application or account. Six days after the issue, Microsoft announced the deployment of the solution, users will soon be able to fix these problems. "We have completed the fix and are currently deploying the solution in all affected environments. In the deployment process, some users will be able to use mobile applications and mobile devices to access and synchronize their Outlook.com account. Microsoft wrote on the office 365 status page.
Countries and territories that report Outlook mailbox synchronization issues (marked in orange or red)
For users who are still unable to synchronize their account with mobile devices, Microsoft recommends that they sign in to Outlook with a web browser. In fact, many users in the past week has been forced to take this approach.
Microsoft did not disclose the cause of the problem, did not disclose why it took so long to solve this problem. But the company said in a statement Wednesday that it is deploying to the "affected infrastructure".
Down Detector's thermal diagram shows that most of the problematic Outlook users are located in Europe. In fact, there are some Hotmail users also suffered a few days of failure, there are people that Outlook desktop client has also been affected.
Microsoft has yet to comment.